Last updated: February 2, 2026.
Data controller
Controller: Taxi Flex.
Contact: taxiflex@gmail.com · 666057706.
Location: Barcelona, Catalunya, ES.
Data we process
We only process the data needed to manage your request or booking.
- Contact details: name, phone number, and email.
- Service details: pickup, destination, date, time, passengers, and notes.
- Communications you send us via phone, email, or WhatsApp.
Purposes
- Manage taxi requests and bookings.
- Answer inquiries and provide customer support.
- Coordinate the service and operational communications.
- Comply with legal or invoicing obligations when applicable.
Legal basis
- Performance of a contract or pre-contract steps (managing your booking).
- Consent when you submit the form or accept the privacy policy.
- Legitimate interest to respond to inquiries and maintain service quality.
Recipients
We do not sell your data. We may share it with providers that help us deliver the service.
- Formspree, to process booking form submissions.
- Email, phone, or WhatsApp providers when you contact us through those channels.
International transfers
If you use the form, Formspree may process data outside the EEA. Appropriate safeguards such as standard contractual clauses apply.
Retention
We keep your data for the time needed to manage the service and, if applicable, for legally required retention periods. After that, data is securely deleted or blocked.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction, and portability by emailing taxiflex@gmail.com.
You may also withdraw consent at any time.
If you believe the processing does not comply with the law, you can lodge a complaint with the Spanish Data Protection Authority (AEPD).
Minors and automated decisions
Our services are not directed to minors and we do not make automated decisions with legal effects.
Security and changes
We apply technical and organizational measures to protect your information.
We may update this policy to reflect legal or service changes.